Frequently Asked Questions

Dealing with appliances can be complicated. When you need service for your home appliances, avoid getting caught up in confusing sales pitches and unclear service agreements.

Major Appliance Repair provides completely transparent charges and policies from the moment you book a service.

Check out our frequently asked questions to find out what to expect during a Lake Appliance Repair service call.

  • What types of appliances do you repair?

    We repair a wide range of appliances including refrigerators, ovens, stoves, microwaves, dishwashers, washers, dryers, and more.

  • Are your technicians certified?

    Yes, all of our technicians are certified and trained to handle repairs on various major appliance brands.

  • How soon can I schedule a repair?

    In many cases, we can offer same-day or next-day service, depending on your location and technician availability.

  • Do you offer emergency appliance repair?

    Yes, we provide 24/7 emergency appliance repair services to ensure your home runs smoothly without major disruptions.

  • What brands do you service?

    We repair most major brands, including Whirlpool, LG, Samsung, GE, Sub-Zero, Bosch, and more. If you don’t see your brand listed, feel free to ask

  • Is there a warranty on your repairs?

    Yes, we offer a minimum 1-year warranty on all repairs, ensuring peace of mind for our customers.

  • How much does a typical appliance repair cost?

    Costs vary based on the appliance type and the issue. We offer competitive rates and upfront estimates before starting any work.

  • Do you provide free estimates?

    We provide free estimates with the completion of the repair. If you decide not to go through with the repair, a service call fee may apply.

  • Can you repair older appliances?

    Yes, we can repair many older appliances, though parts availability may sometimes limit repair options for very outdated models.

  • What should I do if my refrigerator stops cooling?

    If your fridge stops cooling, try checking the thermostat setting and cleaning the condenser coils. If it’s still not working, contact us for professional repair.

  • My washer isn’t spinning. Can you fix that?

    Yes, a washer that doesn’t spin could be due to various issues, such as a broken belt or motor problem. Our technicians can diagnose and repair the issue.

  • Can I schedule a repair online?

    Yes, you can easily schedule a repair through our website or by calling us directly.

  • Can you repair broken stove burners?

    Yes, we repair stove burners and can fix issues related to burner ignition or heating elements.

  • How do I know if my appliance needs to be repaired or replaced?

    We can assess your appliance and help you determine whether it’s more cost-effective to repair or replace it based on the age, condition, and cost of repairs.

  • Do you offer any promotions or discounts?

    Yes, we occasionally offer discounts or promotions on appliance repair services. Contact us for details on current offers.

  • How long does a typical repair take?

    Most appliance repairs are completed within 1 to 2 hours, though more complex repairs may take longer depending on the issue.

  • Do you carry parts for appliance repairs?

    Our technicians carry common parts for major appliances, allowing for most repairs to be completed on the first visit.

  • Will I need to be home during the repair?

    Yes, we ask that an adult be home during the scheduled repair time to allow the technician access to the appliance and provide any necessary information.

  • What payment methods do you accept?

    We accept all major credit cards, debit cards, and cash for our services. Online payment options are also available.

  • Do you service both residential and commercial appliances?

    Yes, we provide repair services for both residential homes and commercial properties.

  • How often should I maintain my appliances to prevent breakdowns?

    Regular maintenance is recommended at least once a year, or more frequently for heavily used appliances, to ensure optimal performance.

  • Do you offer appliance installation services?

    Yes, in addition to repair services, we offer professional installation for all major appliances.

  • How can I troubleshoot my appliance before calling for a repair?

    You can check the power source, ensure the settings are correct, and clean any filters or components that may be causing the problem. If the issue persists, call us for expert help.

  • What areas do you service?

    We service the entire Bay Area and Sacramento region. Check our service map or call us to confirm if we serve your area.